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Strategic ESG Coaching and Conflict Management

Name: Strategic ESG Coaching and Conflict Management
Price: 1050.00 SGD

Training Provider: SERVICE QUALITY CENTRE PTE. LTD.

Course Reference: TGS-2026062143

S$1,050

Original: S$2,100

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About This Course

This course is suitable for advanced learners in the role of the mangerial professionals to design Environmental, Social, and Governance (ESG)-aligned conflict management frameworks. Learners gain hands-on skills in coaching-driven dispute resolution, stakeholder consultation, and effectiveness metrics to ensure organisational viability. By bridging Governance and Social pillars, the course addresses critical industry needs for sustainable risk mitigation. This training supports career upgrading to leadership roles by mastering grievance mechanisms that maintain stakeholder trust and drive organisational success.

What You'll Learn

Learners will formulate comprehensive frameworks for managing conflicts, grievances, and disputes by integrating legal, ethical, and socio-cultural factors to ensure organisational viability. Learners will apply coaching principles and the GROW model to resolve disagreements while consulting stakeholders to secure buy-in for internal grievance mechanisms. Learners will also assess framework effectiveness using Key Performance Indicators (KPIs) and efficiency metrics to enhance employee relations. This course bridges technical conflict management competencies with strategic stakeholder engagement to drive sustainable governance.

This course will cover:
LU1: Sustainability Conflict Framework Development
LU2: Stakeholder Consultation & Buy-in
LU3: Sustainability Conflict Framework Review & Enhancement

Entry Requirements

Learners are assumed to:
1. Be able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WL) 5.
2. Be able to manipulate numbers at a proficiency level not lower than the ES WSQ Workplace Numeracy (WPN) level 5

* Should learners fail to meet the minimum pre-requisites, SQC will conduct screening / interview sessions to further ascertain the learners' suitability.