HR Befriends AI: Upgrading digital literacy with ChatGPT & beyond
About This Course
In a world rapidly transformed by artificial intelligence, professionals must stay ahead of the curve. This course is designed to equip learners with practical skills, strategic insight, and emotional intelligence to thrive in the age of AI.
You will explore the evolving landscape of AI tools, understand their real-world business impact, and gain hands-on experience with leading technologies like ChatGPT and other generative AI platforms. Through implementation case studies and actionable playbooks, you will learn how to drive innovation and improve productivity across functions such as operations, marketing, customer service, and decision-making.
A unique component of this course addresses the human side of AI adoption: “AI Anxiety”. Through Compassion Training for Managers, you will develop the leadership skills needed to guide teams through change with empathy and confidence.
What You'll Learn
Entry Requirements
Prospective candidates should have a minimum degree in any discipline with at least 1 year experience of HR or people management experience
OR
Diploma holders with at least 2 years’ experience of HR or people management may also be accepted
OR
Applicants with WSQ Higher Certificate with at least 1 year of HR or people management experience