PWM-Retail: Service Leadership (SF - Associate)
About This Course
This course is only for the low wage workers in the PWM-Retail Sector.
The rapid transformation of the retail landscape has brought about new challenges for retailers. To meet the shifting demands of increasingly diverse customers, sales professionals need to take a creative and interactive approach to sell in the digital age. Besides being product experts, sales professionals must also cultivate meaningful relationships with customers, while adopting new technologies and sales strategies. Stay ahead of the competition by developing your skills and mastering the art of selling to win more customers in the new retail landscape.
What You'll Learn
Entry Requirements
- GCE 'N' Level Credit (at least C5) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) score: Level 4 for Reading, Listening and Numeracy
- With at least 1 year working experience in retail or no working experience are welcome to apply