SUPPORT PARA-COUNSELLING
About This Course
This beginner-level course in Support Para-counselling is designed to build essential capabilities in individuals seeking to contribute to emotional and psychosocial support efforts within community and care-based environments. Learners will develop foundational skills in attentive listening, purposeful questioning, ethical conduct, and managing communication challenges, which are critical in assisting mental health professionals and providing frontline emotional support. The programme also introduces participants to structured support practices and the importance of respecting client privacy and maintaining confidentiality in various support scenarios.
What You'll Learn
Learning Unit 1: Foundations of Supportive Communication
• LO1: Describe different listening styles and questioning methods used in support-based counselling
• LO2: Recognise common communication breakdowns that may occur in client-focused conversations
Learning Unit 2: Delivering Person-Centred Support
• LO3: Outline communication practices that enhance engagement and guidance during counselling support
Learning Unit 3: Professional Conduct in Client Interaction
• LO4: Apply privacy and confidentiality principles when offering client-facing emotional support
Entry Requirements
• Completion of secondary education
• English literacy at Level 4
• new joiner to healthcare sector