Future of Sales: The Art of Sales Closing with AI (SF)
About This Course
This 2-day programme teaches sales professionals how to integrate generative AI tools into their daily sales activities to improve efficiency and effectiveness. Designed for those with beginner to intermediate sales experience, the course develops practical competencies in using AI platforms like ChatGPT, Claude, Gemini, and Perplexity for account management, solution matching, customer satisfaction monitoring, and closing communications. Participants will learn to create AI-powered personalised proposals, process customer feedback systematically, and design multi-channel closing strategies. As businesses increasingly adopt AI technologies, these skills are becoming essential for sales roles across industries, enabling professionals to manage more accounts effectively, respond to customer needs faster, and maintain consistent follow-up processes. The hands-on approach ensures participants can immediately apply these tools to their current sales responsibilities, potentially improving their productivity and opening opportunities for advancement into AI-enabled sales positions.
What You'll Learn
LO1: Utilise suitable communication platforms by applying knowledge of digital interaction platforms.
LO2: Provide suitable product solutions by synthesizing the product suite to address customer needs.
LO3: Manage satisfaction and process feedback using standard indicators.
LO4: Drive sales activities and retain accountability for account performance.
Entry Requirements
• Candidates should have a post-secondary education or equivalent qualification to take this course.
• Have at least 1 year of professional working experience.
• Candidates who do not meet the above requirements will be assessed on a case-to-case basis.