PWM-Retail: Service Leadership (SF - Associate) [Synchronous E-Learning]

Training Provider: Singapore Institute Of Retail Studies (SIRS)
Course Reference: TGS-2026062536
S$220
Original: S$440
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About This Course

This course is only for the low wage workers in the PWM-Retail Sector.

The rapid transformation of the retail landscape has brought about new challenges for retailers. To meet the shifting demands of increasingly diverse customers, sales professionals need to take a creative and interactive approach to sell in the digital age. Besides being product experts, sales professionals must also cultivate meaningful relationships with customers, while adopting new technologies and sales strategies. Stay ahead of the competition by developing your skills and mastering the art of selling to win more customers in the new retail landscape.

What You'll Learn

On completion of this course, participants will be able to demonstrate the organisation’s service vision and recognise the role that one plays in contributing to the service vision.

Entry Requirements

- GCE 'N' Level Credit (at least C5) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) score: Level 4 for Reading, Listening and Numeracy
- With at least 1 year working experience in retail or no working experience are welcome to apply

Course Details

Duration 15 hours
Language English
Training Commitment Part Time
Total Enrolled New course
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