WSQ AI in HR: Transforming Talent Acquisition & Workforce Management
About This Course
This WSQ course empowers HR professionals, managers, and SME owners with practical skills to enhance workforce planning and people management using AI technologies. Specifically designed for working adults, the course introduces powerful tools such as ChatGPT, Microsoft Copilot, and DeepSeek to streamline HR functions and improve decision-making processes.
Participants will learn to optimise hiring strategies, forecast future manpower and skills needs, analyse workforce capabilities, and identify productivity opportunities through AI-driven insights. The course also explores ethical considerations in AI adoption within HR, ensuring fairness and compliance. Learners will gain knowledge of statistical techniques for conducting performance reviews, automating HR workflows, and monitoring workforce well-being and skill flexibility.
Through a blend of real-world case studies, live demonstrations, and interactive activities, participants will develop the ability to apply these AI tools effectively in their daily HR practices. By the end of the course, learners will be equipped to design smarter, data-informed HR strategies that align with organisational goals, support sustainable growth, and foster a fair and adaptive workforce. This hands-on, outcome-oriented course ensures that participants leave with practical solutions to modern HR challenges.
What You'll Learn
(2) Review workforce execution plans by considering workforce trend signals affecting future manpower demand, including market conditions, business direction, attrition, automation, and ethical AI requirements, in relation to project and/or functional objectives.
(3) Adapt mathematical models using AI-supported analysis to conduct statistical analyses of manpower demand to identify projected skills gaps by role.
(4)Develop manpower forecasts for required job roles and positions using performance evidence such as KPIs, competencies, and potential as parameters to assess role readiness and succession coverage.
(5) Adapt mathematical models for statistical analysis of engagement, capacity, and capability indicators of the existing workforce to identify patterns, outliers, and trends.
(6)Review workforce execution plans and contractor productivity metrics (RCs and CCs) to assess substitution options such as skills mix changes, automation, redeployment, and outsourcing, using elasticity principles to support project and functional objectives while enhancing workforce flexibility and resilience.
Entry Requirements
Prerequisites
• WPLN Level 4
• Minimum of GCE ‘O’ or equivalent; OR
• NITEC/Higher NITEC.