(SCTP Module) Managing Digital Commerce Operations, Risks and Analytics (Full-Time)
About This Course
This module equips learners to effectively manage the operational backbone of digital commerce businesses. Learners will explore how to streamline fulfilment and inventory processes, leverage e-commerce technologies to enhance customer experience, and implement secure payment gateways while mitigating risks. The module also introduces digital analytics tools for social media and web performance, enabling data-driven decision-making. In addition, learners will gain knowledge of compliance with e-commerce regulations, privacy laws, and ethical marketing practices, ensuring they can build and operate responsible, trustworthy, and sustainable digital commerce businesses.
What You'll Learn
•Optimise E-commerce Operations through Gen-AI Solutions
•Leverage Data for Informed Decision-Making with Gen-AI Analytics
•Navigate Legal and Ethical Aspects in the Age of Gen-AI
•Apply Practical Knowledge with Gen-AI Integration
Entry Requirements
Minimum GCE ‘O’ Level with 3 passes including English and Mathematics, or NITEC, or Higher NITEC