OSCAR - Operational Skills & Capability Road-mapping
About This Course
Operational Skills and Capability Road-mapping (OSCAR) is an advanced transformation programme designed for senior leaders and decision-makers who are responsible for aligning workforce capability development with business strategy, operational priorities, and technology adoption.
Aligned to Digital Economy as the primary growth pillar and Industry 4.0 as the secondary growth pillar, this course equips participants with practical skills to analyse business needs, redesign work processes, identify capability gaps, & develop structured transformation roadmaps that support digitalisation, automation, data-driven decision-making, and smart operations.
Participants will apply the OSCAR methodology, integrating Operations Technology Roadmapping and Lean analytical techniques, to assess current-state operations, clarify transformation objectives and prioritise initiatives across people, processes, & technology. Through guided workshops and applied tools, they will translate business & operational requirements into actionable People Development Initiatives that support job redesign, workforce upskilling, process improvement, and Industry 4.0 technology implementation.
The course supports the development of Skills Framework-related competencies such as business needs analysis, workflow digitalisation, business process re-engineering, technology adoption, process improvement and optimisation, manpower planning, and data and information management. Participants will also strengthen critical core skills in problem solving, communication, collaboration, change management, and digital fluency.
By end of the course, participants will be able to develop a defensible transformation roadmap and business case that links workforce capability building, operational performance improvement and technology adoption to measurable business outcomes.
This course is designed for advanced learners, including senior human resource leaders, operations managers, transformation leads.
What You'll Learn
- Evaluate organisational context, including company vision, unique value proposition, external drivers, and internal transformation goals, to establish clear business direction.
- Analyse current-state operations using structured mapping tools such as Organisation Charts and Value Stream Mapping to identify operational and capability gaps.
- Develop a Transformation Map using the Operations & Technology Roadmapping (OTR™) Architecture to align strategic drivers, operational priorities, and capability requirements.
- Formulate structured People Initiatives, including capability development, organisational redesign, and technology adoption plans aligned to defined business needs.
- Develop initiative action plans using appropriate HR tools and workforce development techniques, including job redesign, competency mapping, and workforce deployment strategies.
- Evaluate and quantify the benefits, costs, and business impact of People Initiatives to support prioritisation and defensible business cases.
- Design an integrated OSCAR™ transformation roadmap that sequences and phases prioritised initiatives to achieve measurable business outcomes.
Entry Requirements
Min. Diploma