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Managing Operations

Name: Managing Operations
Price: 1461.00 SGD

Training Provider: Singapore University of Social Sciences

Course Reference: TGS-2026063950

S$1,461

About This Course

1. Explain how operations can enhance the way an organisation creates and delivers value to its customers.
2. Discuss how goods, services and processes can be designed for value.
3. Apply the techniques to forecast the demand for goods and services as well as to allocate resources to meet the demand.
4. Analyse the issues related to capacity and inventory management.
5. Outline the approaches that improve quality control in goods and services as well ensure that operating systems are lean.
6. Show how operations strategy and technology can help an organisation gain a competitive advantage.

What You'll Learn

Creating and delivering goods and services to customers require an effective system of interconnected facilities and processes, and the ability to manage them. Managing these operations can be particularly challenging when faced with volatile customer demands, changing market environments, rapid advances in technology and competition in a global context. This course provides students with an understanding of the importance of operations that delivers value to its customers. Students will examine the design of goods, services and the processes that create them; the day-to-day management of these processes; and the continual improvement of these goods, services and processes effective in a manner that matches customers� expectations.