Future of X: Applied Design·AI for Decision-Making and Sector Innovation
About This Course
This course equips professionals with practical skills to apply Design·Artificial Intellignece (AI) in decision-making, problem framing, opportunity identification and responsible AI adoption within complex and regulated work environments.
Participants will learn a structured, journey-based approach to move from ambiguity and analysis to collaboration, experimentation, implementation and continuous improvement. Through guided discussion, practical exercises and a workplace-focused action plan, learners will identify high-value use cases and translate AI opportunities into actionable organisational initiatives across sectors such as healthcare, aviation, public services, urban solutions and related industries.
What You'll Learn
• Apply Design·AI methods to frame problems, analyse scenarios and identify opportunities for innovation.
• Evaluate AI use cases with consideration for governance, risk, feasibility and organisational readiness.
• Develop an action plan for integrating AI into team workflows, service delivery or decision-making processes.
Entry Requirements
• Min. 2 years of working experience in a professional, managerial or technical role.
• Basic digital literacy and familiarity with workplace processes.
• No coding experience is required.
• Learners should be able to discuss a current business, operational or service challenge from their workplace for in-class application.