Responsible People Leader Through Performance and Transition Management (Classroom and Asynchronous e-learning)
About This Course
This course is a collaborative endeavour brought to you by Singapore Polytechnic, School of Business, in partnership with the Institute for Human Resource Professionals (IHRP). It equips Human Resource (HR) professionals and first-line managers with practical and essential skills to manage performance and workforce transitions fairly, empathetically, and effectively.
Participants will gain applied knowledge in four critical areas:
1. Performance Management – driving business outcomes through fair, motivating, and continuous performance practices.
2. Grievance Management – resolving workplace issues constructively while preserving trust and employee relations.
3. Retrenchment and Transition Management – managing redeployment or separation with empathy, fairness, and compliance.
4. Employee Exit Management – ensuring professional, transparent, and dignified offboarding processes.
Upon successful completion, participants can apply for an IHRP Skills Badge, underscoring their expertise and commitment to advancing people management capabilities. This skill badge short course is tailored for HR professionals and first-line managers seeking to strengthen their ability to balance organisational imperatives with employee motivation, trust, and retention.
What You'll Learn
1. Apply structured performance planning using Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals and Objectives and Key Results (OKRs) to drive fair and motivating outcomes.
2. Conduct performance conversations using Situation-Behaviour-Impact (SBI) feedback and feedforward techniques to support employee development.
3. Resolve workplace grievances using documented, respectful, and legally compliant procedures that preserve trust.
4. Design retrenchment and transition plans that align with Tripartite Guidelines and demonstrate empathy and fairness.
5. Execute exit interviews and offboarding processes that uphold professionalism, data protection, and organisational reputation.
6. Evaluate employee performance and transition scenarios to recommend appropriate interventions that balance business needs with employee well-being.
Entry Requirements
Basic English Proficiency level, and minimal of 1-year relevant working experience.