Digital Finance Stakeholder Management (Part of SCTP)
About This Course
This course addresses the growing need for effective stakeholder engagement in regulated digital finance environments. The curriculum integrates AI-powered sentiment analysis tools, regulatory frameworks, and current case studies.
The course aims to equip product managers, project leads, business analysts, and compliance managers with the skills to navigate complex stakeholder ecosystems while aligning with regulatory requirements.
Participants will learn to apply proven frameworks such as Dale Carnegie’s influence techniques and Chris Voss’s negotiation strategies, alongside modern stakeholder management technologies. Learners will develop capabilities in stakeholder mapping, executive alignment, and conflict resolution.
Participants will also use the Know, Decide, Act ™ framework by Keith B. Carter to bring classroom learning to life with 30-60-90 day implementation plans. This pedagogy was developed by Carter and was instrumental in earning him the university teaching award which less than 1% of professors receive.
What You'll Learn
· Apply AI-powered stakeholder sentiment analysis tools
o Use AI for deep research
o Apply AI to draft and review strategic plans
o Recognise the Human intervention needed
o Anticipate risks and challenges of plans leveraging Human+AI forecasting
· Integrate regulatory requirements into stakeholder engagement strategies to ensure compliance
· Analyse and draw insights from contemporary case studies to understand success and failure factors in stakeholder management
· Utilise proven negotiation and influence frameworks to align diverse stakeholder interests and resolve conflicts effectively
· Develop and execute structured stakeholder management plans, from mapping and prioritization to executive alignment and post-engagement evaluation
Entry Requirements
A background in IT is not necessary but preferable. This course is designed to cater to the intricacies of digital finance. Hence, individuals with a background in these disciplines bring valuable prior knowledge that will enhance their learning experience and understanding of the curriculum.
Applicants will be required to undergo a shortlisting process where they must share their résumé and complete a pre-course assessment. Our instructors and career consultants will review applicants to assess their suitability before deciding whether to shortlist them for the course.