Generative AI for Design Thinking
About This Course
Generative AI for Design Thinking equips participants with the skills to combine human-centred innovation methods with generative AI to solve business challenges more creatively and efficiently. Participants will learn how to use AI tools throughout the Design Thinking process—from empathising with users and defining problems to generating ideas, developing prototypes and evaluating solutions.
Through practical exercises and business case studies, learners will use generative AI to analyse user feedback, develop personas, create empathy maps, identify customer pain points and formulate clear problem statements. They will also apply effective prompting techniques to explore diverse ideas, compare potential solutions and uncover new opportunities for products, services and process improvements.
The course introduces AI-assisted rapid prototyping for creating concepts, user journeys, visual mock-ups and presentation materials. Participants will learn to gather feedback, test assumptions and iteratively refine solutions while considering data privacy, bias, accuracy and responsible AI use.
By the end of the course, participants will be able to integrate generative AI into Design Thinking workflows, accelerate innovation and develop user-centred solutions that improve customer experience, team collaboration and business performance.
What You'll Learn
LO1 - Understand key concepts of design thinking to communicate the design outcomes
LO2 - Apply design thinking to generate new ideas for the organization
LO3 - Uncover opportunities of design thinking
LO4 - Implement plans to embed various stages of design thinking across the organization
LO5 - Execute the design concept through prototypes
LO6 - Utilize metrics to measure the outcomes of design ideas.
Course Outline:
Topic 1: Generative AI Fundamentals for Design Thinking
Topic 2: AI-Assisted User Research and Opportunity Discovery
Topic 3: AI-Powered Ideation, Prototyping and Testing
Topic 4: Implementing and Measuring AI-Driven Design Solutions
Entry Requirements
Knowledge and Skills
• Able to operate computer functions with minimum Computer Literacy Level 2 based on ICAS Computer Skills Assessment Framework
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
• Minimum 18 years old