High-Performance Workforce Excellence through Productivity Skills & Well-Being Management for ROI & SROI
About This Course
This course equips organisational leaders with practical skills to build a high-performance workforce that balances productivity, well-being, and sustainable impact. Learners will gain competencies in workforce diagnosis, learning needs analysis, HR systems management, manpower profiling, productivity and innovation strategy, continuous learning design, workplace safety and health culture, and ROI/SROI impact measurement.
Through applied frameworks, learners will learn how to optimise hiring and workforce placement, design productivity systems, strengthen employee capability, and foster a safe and healthy work environment. The course also addresses a growing industry need to justify workforce investments using measurable business and social outcomes, enabling leaders to link people strategies directly to performance, sustainability, and organisational value.
Relevant across SMEs, social enterprises, and growing organisations, this programme supports leaders in responding to evolving workforce challenges such as talent shortages, productivity pressures, and well-being expectations. Completion of this course enhances learners’ employability and job-upgrade potential by strengthening their capability in workforce planning, productivity management, and sustainability reporting, i.e. the key competencies increasingly valued in leadership, HR, operations, and programme management roles across multiple industries.
What You'll Learn
Learners will establish and manage effective and efficient human resource (HR) management systems to support organisational effectiveness. They will develop and implement manpower plans to support and meet the organisation's strategic and operational needs. They will apply manpower planning and deployment, manpower forecasting, workforce profiling, role-fit mapping, hiring, workforce deployment, succession planning, and workforce placement to develop manpower plans that support business growth and operational requirements.
Learners will articulate productivity and innovation strategies, develop a productivity management framework, and manage systems to evaluate effectiveness in promoting continuous improvements. They will apply productivity frameworks and continuous improvement practices to improve organisational performance.
Learners will develop knowledge, skills and abilities of self or employees to support the capability development needs of the organisation through adult learning principles, staff continuous learning, learning plans, and capability development roadmaps.
Learners will create and maintain a Workplace Safety and Health culture based on a common set of attitudes, behaviours and competencies. They will evaluate workforce initiatives using ROI and SROI frameworks, sustainability metrics, and impact evaluation methods to recommend sustainable workforce excellence improvements.
Entry Requirements
• 21 years and above
• Possess minimally a Diploma Level and/or listen, speak, read, and write English at a proficiency level equivalent to Employability Skills System Workplace Literacy (WPL) Level 5
• Use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 5
• Minimum 1 year of working experience in managerial roles
• Basic digital literacy such as internet browsing, online communication, and use of social media or digital content platforms.
• If the training is conducted via synchronous e-learning, learners should have access to:
o A laptop or desktop computer
o Stable internet connection
o Webcam and microphone/headset
o Basic office productivity software (e.g. Microsoft Office or Google Workspace)
o Access to virtual meeting platforms (e.g. Zoom, Microsoft Teams, Google Meet)
o Ability to access AI-assisted content creation or research tools where applicable