Applied AI for HR Professionals: Productivity & Practice
About This Course
Artificial Intelligence (AI) is transforming the way Human Resource (HR) teams operate, enabling professionals to work more efficiently, make informed decisions and create greater value across the employee lifecycle. As AI becomes an integral part of modern workplaces, HR professionals need both strategic awareness and practical skills to effectively harness its potential. This programme provides a comprehensive introduction to AI and its practical applications in HR.
Part 1 explores the evolving AI landscape and its impact on the future of work. Participants will gain an understanding of how AI is reshaping workforce capabilities, job roles and organisational practices, while examining the important role of HR in driving workforce transformation, enabling organisational change, and supporting responsible AI adoption. Part 2 focuses on the practical use of leading Generative AI tools such as ChatGPT, Gemini and Microsoft Copilot to improve productivity across common HR functions. Participants will develop effective prompting techniques and learn how to apply AI to support recruitment, talent acquisition, employee communications, policy and document drafting, learning and development, content creation, and other day-to-day HR activities.
Through hands-on exercises, HR focused case studies and guided practice, participants will gain confidence in evaluating AI generated outputs, applying appropriate human oversight, and using AI responsibly in accordance with ethical and governance considerations.
Participants will be able to confidently apply Generative AI to enhance productivity and effectiveness in their HR roles. They will also establish a strong foundation for progressing to more advanced AI-enabled HR workflow design, automation and implementation, enabling them to them to contribute meaningfully to their organisation's digital transformation journey.
What You'll Learn
b. Identify suitable HR tasks where AI can improve productivity and efficiency.
c. Apply effective prompting techniques to generate HR related content and outputs.
d. Use AI tools to support common HR activities such as recruitment, communications and policy drafting.
e. Evaluate and refine AI generated outputs through human review and validation.
f. Apply responsible AI practices relating to privacy, confidentiality and bias awareness.
Entry Requirements
a. Basic computer literacy and familiarity with common workplace productivity tools.
b. Basic understanding of Human Resource (HR) processes and practices.
c. No prior Artificial Intelligence (AI) or programming experience required.