(24 hrs) AI in HR: Transforming Talent Acquisition & Workforce Management (Part of SCTP)
About This Course
This course empowers HR professionals, managers, and SME owners with practical skills to transform workforce planning and people management using a blend of Generative and Agentic AI technologies.
Specifically designed for the evolving Singapore landscape, the course introduces powerful tools such as ChatGPT, Microsoft Copilot, and DeepSeek, alongside autonomous agents to move beyond basic automation toward strategic HR leadership.
Participants will learn to optimize high-impact hiring strategies - including Zero-Ghosting recruitment and Rapid-Fire sourcing - while utilizing agentic AI to execute autonomous candidate outreach and workflow mapping.
The curriculum dives deep into data-led strategies, teaching participants to forecast manpower needs, conduct precision upskilling aligned with the Singapore Green Plan 2030, and perform sentiment analysis to stop attrition before it happens.
Crucially, the course addresses immediate local mandates, including Workplace Fairness Act (WFA) readiness and evolving family‑friendly workplace requirements.
Participants will gain mastery in meta‑prompting and AI governance, ensuring PDPA‑compliant data handling and ethical adoption that protects the human‑centric value of HR.
Through a blend of real-world case studies, live agentic AI demonstrations, and an Innovation Lab, participants will develop the ability to architect future-ready HR blueprints.
By the end of the course, participants will be equipped to design smarter, data-informed strategies that balance human empathy with AI efficiency, fostering a resilient, fair, and high-performance workforce. This hands-on, outcome-oriented experience ensures participants leave with practical, "day-one" solutions for modern HR challenges.
What You'll Learn
2. Review workforce execution plans by considering workforce trend signals affecting future manpower demand, including market conditions, business direction, attrition, automation, and ethical AI requirements, in relation to project and/or functional objectives
3. Adapt mathematical models using AI-supported analysis to conduct statistical analyses of manpower demand to identify projected skills gaps by role.
4. Develop manpower forecasts for required job roles and positions using performance evidence such as KPIs, competencies, and potential as parameters to assess role readiness and succession coverage.
5. Adapt mathematical models for statistical analysis of engagement, capacity, and capability indicators of the existing workforce to identify patterns, outliers, and trends.
6. Review workforce execution plans and contractor productivity metrics (RCs and CCs) to assess substitution options such as skills mix changes, automation, redeployment, and outsourcing, using elasticity principles to support project and functional objectives while enhancing workforce flexibility and resilience
Entry Requirements
Prerequisites
• Experience with human resources: Minimal one year of work experience with knowledge of human resources.
Language:
• Attained at least WPLN level 6 OR
• Obtained Grade C6 for GCE O level English OR
• Other equivalent qualifications
Academic:
• Obtained at least a pass or C6 at GCE O Level in at least 3 subjects OR
• Candidates with other qualifications will be considered on a case-by-case basis OR
• Mature candidates (≥ 30 years old) with 8 years of relevant working experience