Baseline Core Module Level 1(BCM Level 1)_Horizontal Surface Maintenance
About This Course
This course equips general cleaners, indoor cleaners, and table-top cleaners with the technical knowledge and practical skills to prepare for cleaning operations, clean, polish and shampoo floor surfaces and carpets using mechanical devices, clean vertical surfaces, communicate with supervisors and customers, and maintain and return the equipment they use.
It is a mandatory core module under the Enhanced Training Requirement (ETR) for the Cleaning Business Licence, administered by the National Environment Agency (NEA) as part of the Progressive Wage Model (PWM). The course content follows NEA's Curriculum Development Reference Document for BCM Level 1. Participants will gain competencies in surface and device identification, PPE selection, cleaning chemical colour coding, safety signage, equipment maintenance and fault determination, and workplace safety compliance under the WSH Act and Public Utilities (Water Supply) Regulation 39.
This course is designed for beginner-level learners and fulfils the core WSQ training requirement for cleaners at the General Cleaner, Indoor Cleaner, and Table-Top Cleaner PWM job levels, supporting career progression within the Environmental Services cleaning career pathway. The course is mapped to the anchor Technical Skill and Competency Horizontal Surface Maintenance (EVS-CGO-2004-1.1) in the Skills Framework for Environmental Services.
What You'll Learn
LO1: Prepare the appropriate tools, equipment, supplies and Personal Protective Equipment (PPE) for the assigned cleaning operation.
LU2: Providing Cleaning Services
LO2: Perform cleaning, polishing and shampooing of assigned surfaces using mechanical devices in accordance with organisational procedures and device manufacturer's instructions.
LO3: Apply workplace safety, waste handling and customer communication requirements during cleaning operations.
LU3: Maintaining and Reinstating Tools and Equipment
LO4: Maintain and reinstate cleaning tools and equipment to keep them in safe working condition.
Entry Requirements
There is no expected educational qualification level for learners to enrol in this course, as this is a basic competency module designed to serve as the foundational training for cleaners entering the industry.
Learners should be employed or seeking employment in the cleaning industry in roles such as General Cleaner, Indoor Cleaner, or Table-Top Cleaner.