PEOPLE MANAGEMENT WITH ENNEAGRAM
About This Course
Learners will learn to:
LO1: Utilise workplace optimisation strategies to strengthen collaboration, rapport and staff performance through appropriate feedback and support in workplace environments.
LO2: Implement organisational design to clarify role structures and coordination flow in structured workplace environments.
LO3: Apply behavioural economics to recognise motivations, decision patterns and communication responses in organisational settings.
LO4: Employ conflict management techniques to maintain constructive communication during challenging workplace interactions.
LO5: Conduct organisational analysis management to evaluate factors affecting workplace performance, including structures, interaction patterns and collaboration factors in organisational settings.
LO6: Demonstrate workplace communication techniques to support clear internal communication, staff communication and engagement, effective team interaction and effective client communication across different behavioural styles in workplace environments.
What You'll Learn
Upon completion of this course, learners will be able to:
LO1: Utilise workplace optimisation strategies to strengthen collaboration, rapport and staff performance through appropriate feedback and support in workplace environments.
LO2: Implement organisational design to clarify role structures and coordination flow in structured workplace environments.
LO3: Apply behavioural economics to recognise motivations, decision patterns and communication responses in organisational settings.
LO4: Employ conflict management techniques to maintain constructive communication during challenging workplace interactions.
LO5: Conduct organisational analysis management to evaluate factors affecting workplace performance, including structures, interaction patterns and collaboration factors in organisational settings.
LO6: Demonstrate workplace communication techniques to support clear internal communication, staff communication and engagement, effective team interaction and effective client communication across different behavioural styles in workplace environments.
Entry Requirements
Target age group: Working adults aged 21 years and above.
Language and literacy: Able to read, write, listen and speak English at Workplace Literacy and Numeracy (WPLN) Level 6 or equivalent, at a level sufficient to participate in discussions, complete written case-study responses and respond to oral questioning.
Prerequisite skills and knowledge: No prior Enneagram knowledge or formal people-management training is required. Learners should have a basic understanding of workplace situations involving communication, collaboration, team interaction and working with others.
Required experience: Minimum 1 year of workplace experience in an organisational, team, client-facing or internal work-group environment.
Minimum education: Minimum GCE N-Level or equivalent.
Other relevant requirements: Learners should be able to reflect on workplace situations and apply learning to interactions with colleagues, teams, clients or stakeholders.