Vendor Performance Management
About This Course
Maximise Vendor Performance: Monitor, Manage & Strengthen Partnerships
Gain the tools to evaluate vendors against KPIs, manage contracts effectively, and build long-term, performance-driven partnerships. Learn how to handle non-compliance, negotiate improvements, and ensure vendors deliver as promised.
What You'll Learn
Establish the contract management that includes clear parameters, vendors’ roles andresponsibilities, implications of contractual issues.
2. Vendor’s performance validation.
Validate the vendors using the appropriate vendor performance relationships in termsHealth, Safety and Environment factors, service delivery, and major contractual breaches.
3. Vendor engagement and relationships.
Control the vendors’ performance using appropriate techniques includes negotiation with vendors, resolving complaints, build and maintaining good relationships with vendors and/or service providers
Entry Requirements
• Able to speak, listen, write, and read English with Numeracy skills at a minimum proficiency level of the Employability Skills Workforce Skills Qualification i.e., Workplace Literacy and Numeracy Level (WPLN) 6 or above. Or “O” Level English & Maths – Grade B
• Able to speak, listen, write, and read English with Numeracy skills at a minimum proficiency level of the Employability Skills Workforce Skills Qualification i.e., Workplace Literacy and Numeracy Level (WPLN) 5 or above. Or “N” Level English & Maths – Grade B AND Advanced Certificate in Procurement Management.