Retail: Store Security Policy (Apply Security Practices)
About This Course
This course equips retail staff with the knowledge and skills to support store security and safety in accordance with organisational policies and procedures. Learners will gain an understanding of store security plans, security and safety requirements, and preventive measures that help maintain a safe and secure retail environment. The course also covers emergency preparedness and response, identification and reporting of suspicious people, activities and belongings, and the appropriate actions to take during routine store operations. By the end of the course, learners will be able to follow store security and safety plans, assist in maintaining store security, respond appropriately to emergencies, report potential security threats, and actively support store security and safety activities to contribute to a safe workplace for customers, colleagues, and business operations.
What You'll Learn
LO1. Identify organisational guidelines, standards and procedures relating to store security and safety policies and procedures.
LO2. Identify preventive actions to maintain shop security.
LO3. Identify processes pertaining to emergency drills and handling of emergencies.
LO4. State characteristics of suspicious people, explain suspicious activities and state qualifiers of suspicious belongings found in the store.
LO5. Apply activities to support security and safety in the store.
Entry Requirements
Speak, Listen, Read and Write English at WPL Level 4 or equivalent
Manipulate numbers at WPN Level 4 or equivalent