Agentic AI in Practice: Design, Build & Deploy Enterprise-Ready Agents
About This Course
This beginner-level course equips professionals, managers, and executives to practically deploy Agentic AI without a software development background. The curriculum trains participants to transform businesses through innovation and embrace changes to drive improvements by introducing autonomous digital agents into enterprise operations. Learners will acquire hands-on skills to apply digitalisation to enhance efficiency and effectiveness of operational workflows, processes and practices using contemporary tools from Microsoft, Anthropic, and Google.
Crucially, the program balances operational efficiency with robust compliance, empowering organizations to establish and drive Artificial Intelligence Ethics and Governance frameworks to ensure compliance, manage risks and commercial benefits in product design. By the end of this course, participants will be equipped to design, build, and scale responsible, enterprise-ready AI solutions that deliver clear, measurable business value.
What You'll Learn
- LO1. Identify and evaluate opportunities to transform businesses through innovation and embrace changes to drive improvements across operational processes
- LO2. Design systems that apply digitalisation to enhance efficiency and effectiveness of operational workflows, processes and practices
- LO3. Structure context engineering assets to apply digitalisation to enhance efficiency and effectiveness of operational workflows
- LO4. Build and configure single-agent configurations that apply digitalisation to enhance efficiency and effectiveness of operational workflows
- LO5. Architect multi-agent frameworks to transform businesses through innovation and embrace changes to drive improvements
- LO6. Establish and drive Artificial Intelligence Ethics and Governance frameworks to ensure compliance, manage risks and commercial benefits in product design
- LO7. Develop an enterprise roadmap to transform businesses through innovation and embrace changes to drive improvements
Entry Requirements
• Secondary 4 or equivalent education in relation to literacy and numeracy levels
• At least 1 year working experience in any sector
• Familiarity with workflows in at least one business area
• Proficient with a computer and basic Microsoft or Google Office applications