Product Inventory Control & Operations
About This Course
This course equips learners with the knowledge and skills required to effectively manage inventory and stock-related activities in a retail or store environment. Learners will gain practical experience in receiving, checking, handling, storing, and maintaining stock while ensuring compliance with organisational procedures, quality standards, and legal requirements.
Throughout the course, learners will develop the ability to accurately receive and inspect incoming products, report and record stock discrepancies, maintain relevant documentation, and correctly sort, label, and store products. The course also covers essential inventory management practices, including stock rotation, stock ordering, stocktaking, cyclical counts, and the handling of undelivered orders, returns, exchanges, and stock transfers.
In addition, learners will build their understanding of different types of stock and merchandise, inventory documentation, product quality standards, product display standards, and procedures for receiving, storing, handling, ordering, returning, and transferring stock. By the end of the course, learners will be able to apply organisational policies and procedures to support accurate inventory control, efficient stock movement, and effective store operations.
What You'll Learn
LO1. Apply organisational procedures to receive and verify incoming stock, record stock movements and discrepancies, handle and report non-conformities, and correctly label, sort, and store products while complying with legal, quality, documentation, and storage requirements.
LO2. Perform routine stock rotation and maintain product displays in accordance with organisational standards, ensuring stock freshness, accurate product presentation, and effective inventory management.
LO3. Perform stocktaking and cyclical counts, verify inventory accuracy, and manage stock discrepancies and transfers in accordance with organisational procedures and inventory management requirements.
LO4. Perform stocktaking and cyclical counts, verify inventory accuracy, and manage stock discrepancies and transfers in accordance with organisational procedures and inventory management requirements.
LO5. Manage undelivered orders, stock returns, exchanges, and stock transfers with relevant internal and external stakeholders in accordance with organisational procedures, ensuring accurate handling of discrepancies and efficient inventory movement.
Entry Requirements
Speak, Listen, Read and Write English at WPL Level 4 or equivalent
Manipulate numbers at WPN Level 4 or equivalent.