Empower Your Team: Facilitating Career Conversations for Development, Growth and Engagement
About This Course
This practical course equips people managers to coach and mentor employees through structured career conversations that support development and organisational needs.
Participants will develop and implement coaching and mentoring approaches to address learner developmental needs, they will examine how Career Health SG supports employee engagement, talent retention, talent optimisation and internal mobility. They will distinguish career conversations from performance appraisals and other workplace conversations, and apply Values, Interests, Personality and Skills (VIPS) to identify employees’ motivations, strengths, aspirations and development needs.
Participants will learn to tailor career conversations to employees at different career stages and evaluate career pathways and career dimensions beyond conventional promotion. They will also apply the 5P Framework—Policy, Plan, People, Programme and Process—to assess organisational and team readiness for supporting career conversations.
Using a structured before-during-after framework, participants will plan and practise career conversations through facilitated discussions, role-play and reflection. They will apply appropriate questioning, active listening, developmental feedback and expectation-management techniques. Finally, they will co-develop a Career Development Plan based on employee inputs and create an employee follow-through plan.
What You'll Learn
1. Explain how Career Health SG supports employee engagement, talent retention and talent optimisation.
2. Differentiate career conversations from performance appraisals and other workplace conversations.
3. Apply Values, Interests, Personality and Skills (VIPS) to identify employee motivations, strengths, aspirations and development needs.
4. Analyse career stages and tailor career-conversation approaches to different career needs.
5. Evaluate career paths and career dimensions to identify development options beyond promotion.
6. Apply the 5P Framework to assess organisational and team readiness for career conversations.
7. Apply a structured before-during-after framework to plan a career conversation
8. Conduct a career conversation using appropriate questioning, active listening, developmental feedback and expectation-management techniques.
9. Co-develop a Career Development Plan with realistic actions, support and review points.
Entry Requirements
Basic English proficiency