Communicating with Influence
Training Provider: James Cook Institute Pte Ltd
Course Reference: TGS-2026066227
S$300
Original: S$600
Save S$300
About This Course
By the end of the course, learners will be able to:
LO 1: Undertake self-assessment in relation to one’s performance and leadership style
LO 2: Evaluate current and future requirements of one’s work roles
LO 3: Maintain currency of knowledge in required areas of technical and managerial expertise
What You'll Learn
As middle managers, learners play a bridging role to lead team members in aligning them with and achieving the organisational goals set by the top management. As such, they must first understand the stakeholders’ interests and their personal leadership style before they can perform the bridging role effectively by addressing communication barriers and improving collaboration with team leaders to achieve effectiveness and efficiency.
With the foundation set, learners are ready to learn how things work in the organisation and how they can contribute to the achievement of organisational goals in their work roles, not only in the present situation but also in preparation for the future. The ability to make effective decisions and enhance team cohesion is crucial.
Then, learners are ready to consider how they should carry themselves well in their work roles not only as an employee but also a leader. Armed with the knowledge of the organisational values and ethics as well the strategic priorities, learners must present a good behavioural model with their communication skills and ability to influence team leaders to support the achievement of organisational goals.
With the foundation set, learners are ready to learn how things work in the organisation and how they can contribute to the achievement of organisational goals in their work roles, not only in the present situation but also in preparation for the future. The ability to make effective decisions and enhance team cohesion is crucial.
Then, learners are ready to consider how they should carry themselves well in their work roles not only as an employee but also a leader. Armed with the knowledge of the organisational values and ethics as well the strategic priorities, learners must present a good behavioural model with their communication skills and ability to influence team leaders to support the achievement of organisational goals.
Entry Requirements
1. The learner should possess at least a secondary-level proficiency in reading, writing, listening, and speaking English.
2. The learner has a minimum of one year of working experience, especially in the retail industry.
3. The learner must have a minimum education level of secondary school.
Course Details
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