AI for Recruitment Workforce Planning & HR Analytics
About This Course
This course equips HR professionals and managers with practical skills to apply Generative AI and Agentic AI in recruitment, workforce planning, capability development and workforce transformation. It develops competencies in Business Innovation and Improvement, Responsible AI and Generative AI Practices, and Prompt Engineering, while reinforcing human oversight, accountability and responsible decision-making.
Participants use approved AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini and DeepSeek to enhance hiring plans, refine job requirements, analyse recruitment-funnel issues and interpret workforce data. They design, test and refine prompts and critically evaluate AI-generated outputs for accuracy, relevance, bias and limitations.
The course strengthens workforce planning capabilities by enabling participants to analyse workforce and labour-market trends, assess manpower needs, evaluate attrition and automation impacts, and develop manpower and succession forecasts using performance, competency, potential and role-readiness data.
Participants apply AI-supported approaches to assess workforce engagement, capacity and capability, identify skills gaps and emerging risks, and recommend interventions such as upskilling, reskilling, redeployment and targeted hiring. They also redesign HR processes using AI, automation and Agentic AI, and evaluate workforce-mix and job-redesign options to improve organisational flexibility and resilience.
Responsible AI practices are embedded throughout, covering PDPA-aligned data handling, Workplace Fairness Act readiness, bias mitigation, transparency, human-in-the-loop validation, governance controls and decision documentation.
Through case studies and hands-on activities, participants develop practical outputs including hiring plans, workforce analyses, skills-gap assessments, prompt libraries, governance checklists, workforce-mix recommendations and AI-enabled improvement plans.
What You'll Learn
1. Evaluate AI-enabled hiring execution plans by aligning workforce requirements, recruitment channels, HR technologies and IT strategy with business objectives.
2. Analyse workforce, labour-market and recruitment-channel trends to assess manpower demand, recruitment effectiveness, attrition risks and AI/Agentic AI impacts.
3. Develop AI-supported manpower and succession forecasts using performance, competency, potential, capacity and role-readiness data with human validation and defensible criteria.
4. Evaluate workforce engagement, capacity and capability using AI-supported analytics while applying PDPA, Workplace Fairness Act, bias controls, escalation procedures and decision trails.
5. Analyse skills and capability gaps and recommend upskilling, reskilling, redeployment, succession or external hiring aligned with workforce and business priorities.
6. Recommend workforce-mix and job-redesign strategies involving AI, Agentic AI, automation and outsourcing, supported by UAT, stakeholder communication, monitoring controls and a 90-day implementation roadmap.
Entry Requirements
Experience with human resources: Minimal one year of work experience with knowledge of human resources.
Language:
• Attained at least WPLN level 6 OR
• Obtained Grade C6 for GCE O level English OR
• Other equivalent qualifications
Academic:
• Obtained at least a pass or C6 at GCE O Level in at least 3 subjects OR
• Candidates with other qualifications will be considered on a case-by-case basis OR
• Mature candidates (≥ 30 years old) with 8 years of relevant working experience