Facilitate Effective Communication & Engagement at the Workplace
Training Provider: GREENSAFE INTERNATIONAL PTE. LTD.
Course Reference: TGS-2013500122
S$135
Original: S$270
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About This Course
To have the knowledge and skills to promote effective communication within the team, more specifically, to use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
What You'll Learn
1. Communicate organizational communication policies and procedures
2. Maintain channels of communication
3. Promote effective communication
4. Use appropriate communicative techniques and tools
5. Assess conflict situation and develop appropriate conflict resolution strategies
6. Resolve conflict using appropriate conflict resolution strategies, approaches and techniques
2. Maintain channels of communication
3. Promote effective communication
4. Use appropriate communicative techniques and tools
5. Assess conflict situation and develop appropriate conflict resolution strategies
6. Resolve conflict using appropriate conflict resolution strategies, approaches and techniques
Entry Requirements
ES WSQ WPLN Level 5 or GCE “N” Levels in English (Level -5 ) & Mathematics (Level – 5) AND Relevant skills and knowledge equivalent to the Certificate in WSH or preferably 1 years of working experience in WSH OR Passed (BCSS/ SSSC/OPISC/BISH/BCSS(Tunnelling)) courses with preferably 1 years of working experience in WSH
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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