Facilitate Effective Communication and Engagement at the Workplace(Blended)
Training Provider: EVERSAFE ACADEMY PTE. LTD.
Course Reference: TGS-2018500242
S$111
Original: S$222
Save S$111
About This Course
The learner will be able to promote effective communication within the team and use appropriate communication, conflict resolution and negotiation skills to build rapport and relationship with colleagues, stakeholders and customers, as well as resolve conflicts through negotiation while taking diversity issues into consideration.
What You'll Learn
Course Introduction
Chapter 1: Communicate organisational communication policies and procedures to staff and monitor their compliance
Activity 2
Chapter 2: Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures
Activity 3
Chapter 3: Promote effective communication among staff taking into account diversity issues.
Activity 4
Activity 5
Chapter 4:
Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings
Activity 6
Activity 7
Chapter 5: Assess conflict situation and develop appropriate conflict resolution strategies
Activity 8
Activity 9
Activity 10
Activity 11
Chapter 6: Resolve conflict using appropriate conflict resolution strategies, approaches and techniques
Activity 12
Formative Assessment 1
Activity 13
Formative Assessment 2
Activity 1
Chapter 1: Communicate organisational communication policies and procedures to staff and monitor their compliance
Activity 2
Chapter 2: Maintain channels of communication to update staff on latest and relevant work-related information according to organisational communication policies and procedures
Activity 3
Chapter 3: Promote effective communication among staff taking into account diversity issues.
Activity 4
Activity 5
Chapter 4:
Use appropriate communication techniques and tools to suit different communication styles of people in formal and informal settings
Activity 6
Activity 7
Chapter 5: Assess conflict situation and develop appropriate conflict resolution strategies
Activity 8
Activity 9
Activity 10
Activity 11
Chapter 6: Resolve conflict using appropriate conflict resolution strategies, approaches and techniques
Activity 12
Formative Assessment 1
Activity 13
Formative Assessment 2
Activity 1
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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