Customer Management (Provide quality services - CLPQS)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2018501051
S$144
Original: S$288
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About This Course
A competent individual should learn the knowledge and skills
required in maintaining good personal
grooming and hygiene standards, proper
interactions with customers and provide
quality service delivery.
What You'll Learn
1. Observe good personal grooming, proper hygiene standards and display of positive image.
2. Maintain good interpersonal relationship and proper communication with customers
3. Practice good service delivery.
2. Maintain good interpersonal relationship and proper communication with customers
3. Practice good service delivery.
Entry Requirements
- Able to listen and speak English
- ESS Workplace Literacy and Numeracy Level 3
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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