Drive Customer Loyalty for Service Excellence (Service Challenges)
Training Provider: SERVICE QUALITY CENTRE PTE. LTD.
Course Reference: TGS-2019504256
S$245
Original: S$490
Save S$245
About This Course
This course covers the knowledge and application skills to enhance customer loyalty. This involves the development of customer loyalty strategies, evaluating the impact of the strategies and recommending changes to service operations plans that may have an impact on customer loyalty.
What You'll Learn
Develop strategies to improve customer loyalty
Evaluate impact of customer loyalty strategies
Recommend changes to service operations plan affecting customer loyalty
Evaluate impact of customer loyalty strategies
Recommend changes to service operations plan affecting customer loyalty
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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