Conducting Performance Discussions Successfully (Classroom + Asynchronous E-Learning)
About This Course
- Recognise performance management needs to be carried out regularly and continuously throughout the year in order for a successful appraisal session
- Set work standards based on job duties
- Write clear & SMART goals
- Interpret competencies consistently to establish sound reasons for ratings
- Appreciate the power of regular coaching and timely feedback in helping employees to achieve their goals
- Use critical incidence technique to accurately record employee performance
- Apply appropriate technique to rate consistently
- Discuss performance issues with the correct focus
- Prepare a discussion agenda
- Structure an effective communication plan for better receptivity
- Diagnose employee types in appraisal discussion
- Adopt practical tips to manage different employees
- Diagnose the underlying causes in performance gaps
- Establish individual development plan
- Review effectiveness of individual development plan implementation
What You'll Learn
- Understanding goal setting & work standards
- Coaching & timely intervention
- Reviewing assessment criteria
- Preparing for the appraisal interview
- Process & techniques to manage different employees
- Establishing & reviewing individual development plan
Entry Requirements
Minimum Diploma or GCE 'A' Levels
Aspiring Professionals, Managers and Executives (PMEs) who have yet to lead a team but are interested to be future-ready for the opportunity
All team and project leaders, supervisors, executives and managers who need to appraise their staff
Existing leaders and managers who have challenges in managing their staff performance or in engaging their staff for appraisal discussions