Effectiveness Management L5
About This Course
The module will address today's needs of employers who seek supervisors and managers knowledgeable enough to supervise and motivate staff in the dynamic F & B nd Retail sectors that is everchanging to stay relevant and competitive
What You'll Learn
LU2: Supervise and manage staff
LU3: Managing job performance
Entry Requirements
Assumed Attitude
• have effective communication and relationship management skills to work with employees from all levels and areas within an organisation
Assumed Skills and Knowledge
• manage the delivery of services to stakeholders within projects of limited scope
• have effective communication and relationship management skills to work with employees from all levels and areas within an organisation provide support to operational employees in the implementation of change processes
• work with competitive knowledge of the business, industry and sector in which the
• organisation operates
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills
• Workforce Skills Qualifications (ES WSQ) Workplace Literacy (WPL) Level 5
• Be able to read and write English at a proficiency level equivalent to the ES WSQ WPL level 5
• Be able to manipulate numbers at a proficiency level equivalent to ES WSQ Workplace Numeracy (WPN) level 5