Employee Engagement Management and Relations L4 powered by SHRM (SF)
About This Course
Strong employee engagement and relations management helps to solidify the connection and relations among employee, manager, and the organisation's mission, vision, values, and goals. HR demonstrates value by understanding and leveraging the employer-employee relationship from both individual and organisational perspectives, developing effective strategies to address appropriate expectations for performance and behaviour from employees at all levels. Key considerations include culture, work-life balance, ethics and corporate social responsibility. This module uses a real-world case study capstone lesson to reinforce the learning objectives.
What You'll Learn
- Market trends in employee engagement
- Key Drivers Investigation
- Employee Engagement Techniques and Tools
- Common Themes and Features of Employee Engagement Surveys
- Common Real Time and Digital Employee Engagement Programmes
- Concept of Total Reward
- Flexi-Work Arrangement
- Employee Engagement Communication Artefacts
- Net Promoter Score (NPS)
- SAP, Oracle and Mobile App
Entry Requirements
- Be able to speak, listen, read and write English at a proficiency level equivalent to the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 5.
- Recommended to have relevant working experience in Executive roles. Applicants without the relevant work experience may be considered based on their qualifications