Engage in Service Innovation
Training Provider: ADEPT ACADEMY PTE. LTD.
Course Reference: TGS-2020512922
S$170
Original: S$340
Save S$170
About This Course
LO1 Identify the importance of service innovation in the organisation
LO2 Apply appropriate methods to generate potentials service innovation ideas
LO3 Use organisation evaluation criteria to evaluate and select service innovation ideas
LO4 Present selected service innovation ideas to stakeholders
What You'll Learn
Learning Unit 1: An Overview on Service Innovation
Learning Unit 2: Service Innovation Ideas Generation
Learning Unit 3: Service Innovation Ideas Selection
Learning Unit 4: Service Innovation Ideas Presentation
Learning Unit 2: Service Innovation Ideas Generation
Learning Unit 3: Service Innovation Ideas Selection
Learning Unit 4: Service Innovation Ideas Presentation
Entry Requirements
• Have an understanding of the organisation’s product and service offering
• Have an understanding of the organisation’s structure, standard operating procedures and guidelines on a relevant area of work.
• Be able to listen, read, speak and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Literacy Level 5.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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