Communicating Effectively & Strategically
About This Course
The role of a HR Business Partner (HRBP) involves having regular conversations with business leaders on people matters. Given the fast-pace business environment that most if not all businesses are operating in, it is vital for the HRBP to be able to conduct these conversations strategically and be able to convey messages cross effectively in a two-way manner that not only engages the leaders to continue these conversations, but to be able to build the credibility and trust that these leaders have in HR.
This 1-day short course would provide learners with a strong foundation to the factors that drive and obstruct effective communication, and to be able to plan and conduct conversations strategically with business leaders. The examples and cases discussed in the short course would be relevant to the business environment that a HRBP would operate in. Each participant would also takeaway a good understanding of his or her own communication style using a commonly used profile assessment
What You'll Learn
• The elements of effective communication
• Factors that support and obstruct an effective communication
• Apply this model in a day-to-day interactions with internal stakeholders as a HRBP
Part 2: Strategic Communication Process
• What is strategic communication?
• The 8-step process and what goes into each step
• Apply the process to a case study that is relevant to all HRBPs
Part 3: Understanding Communication Styles
• The 4 different types of communication style
• What is my predominant style?
• Strengths and challenges of each style in communicating effectively and strategically
• How to optimise each style to that of the others
Part 4: Becoming A Trusted Advisor
• Who is a Trusted Advisor
• The Trust Equation
• The 5 key traits of a Trusted Advisor