Art of Engaging People to Achieve Results (Synchronous e-Learning)
About This Course
Course to equip participants with the skills and knowledge to: identify key stakeholders when performing tasks and activities * assess stakeholders' needs, interests, and priorities * apply effective approach to engage and connect with stakeholders * use the power of positive communication to build rapport * employ consistent approach to coordinate task activities efficiently * respond clearly to concerns and clarifications to gain credibility and confidence
What You'll Learn
Entry Requirements
* able to speak, read, and write at a proficiency level of ES WPLN Level 3 or equivalent * attitudes that include: a sense of responsibility, able to organise and multi-task, being warm, friendly, and helpful, being passionate in performing work activities, general work experience of six months