Conflict Management
Training Provider: Asian Culinary Institute of Singapore
Course Reference: TGS-2022011812
S$423
Original: S$1,410
Save S$987
About This Course
This course develop learners to build consensus, maintain the best interests of the organisation and utilise knowledge of conflict management techniques to diffuse tensions and achieve resolutions effectively.
What You'll Learn
Upon completion of this course, learners will develop the abilities to:
• Identify signs, stages and causes of conflicts with individuals or groups of people
• Define the conflicts and highlight points of differences and/or contention objectively, taking into consideration social and cultural differences of parties involved
• Identify potential areas of conflicts with team members and methods to overcome the issues at hand
• Respect individual viewpoints in managing conflicts within the team
• Identify key issues within a conflict situation
• Identify signs, stages and causes of conflicts with individuals or groups of people
• Define the conflicts and highlight points of differences and/or contention objectively, taking into consideration social and cultural differences of parties involved
• Identify potential areas of conflicts with team members and methods to overcome the issues at hand
• Respect individual viewpoints in managing conflicts within the team
• Identify key issues within a conflict situation
Entry Requirements
Secondary; Basic proficiency in English language
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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