Data Gathering and Requirements Discovery to Formulate Recommendations for User Experience Solutions
About This Course
The course provides the participant with the knowledge and skills to:
1. Perform the various techniques in Requirements Discovery. They include: Analysis of Stakeholders, Evaluation of Claims of current practice, as well as the broader practices of Contextual Inquiry.
2. Generate User Experience recommendations based on processes, policies, and people via the creation of Personas, Problem Scenarios and Use Case Definitions.
3. Package and present the User Experience recommendations within the political, social, economic, and technological constraints.
What You'll Learn
Entry Requirements
Must have taken and passed (1) "Introduction to UXD" course and (2) "Designing for Experiences by crafting appropriate Cognitive, Social and Motional Events" course or -1-year of experience in Service/System Design and/or customer/client-facing roles. -Good English proficiency. -Has an understanding of UX Design is, as well as the the role of a UX Designer in the system development life cycle, including the skillsets a UX Designer must have to perform UX Design. -Understands how cognition, attention, memory and mental models are important for UX Design -Understands how Perception, Emotion and Sensation make up an Experience, and what can be done to influence the sentiments produced by such experiences. -Is able to design appropriate Cognitive, Social, and Emotional interactions to achieve the intended effects of influencing Experience.