Driving Innovation in Healthcare (Synchronous & Asynchronous e-learning)

The course aims to prepare individuals to thrive in today’s evolving healthcare workplace and offers opportunities to create new thinking for a new healthcare industry. With the theme of incubating ideas to solve specific business challenges and framing innovation, this course takes a transdisciplinary approach to morph data into insight, shaping policy, product, and systems to create a better human experience. This course breaks down the different types of innovation and applies them in key business areas in healthcare. Combining both business and public healthcare perspective, the course strikes a balance between weighing industry standards alongside Design Thinking and user-driven innovation.

• Strategy Innovation: Applying Design Thinking to IT and Digital Transformation plans as an organisation strategy innovation
• Medical Technology – Applying design thinking as to guide product innovation and development
• Healthcare processes – Applying Design Thinking to enhance and improve efficiency of work processes as a form of process innovation
• Patient care – Applying Design Thinking to enhance patient care models as a form of service innovation
• Information Technology, Digital Transformation: Design Thinking may be applied to Digital Transformation as an organizational strategy for innovation.
• Artificial Intelligence, Machine Learning and Robotics: Design Thinking can be used in upstream processes to understand User Experience and scope pain points before Artificial Intelligence, Machine Learning and Robotics is applied during solutioning. Design Thinking elements are also present throughout the iteration and prototyping phase of solution design.

This course will impart the skills required to use Design Thinking as a framework for understanding about health and care and design, design strategies and the designing of healthcare futures to become more effective “Process Guides”.

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