Customer Management (Provide Quality Services)

Training Provider: AVANTA GLOBAL PTE. LTD.
Course Reference: TGS-2022013395
S$75
Original: S$150
Save S$75

About This Course

Course Objectives
- Observe good personal grooming, proper hygiene standards and display of positive image
- Maintain good interpersonal relationship and proper communication with customers
- Practise good service delivery

What You'll Learn

Course Description
1) Observe good personal grooming, proper hygiene standards and display of positive image
2) Maintain good interpersonal relationship and proper communication with customers
3) Practice good service delivery

Entry Requirements

•Have knowledge on own job role/ scope, corresponding responsibilities and limitations
•Able to listen and speak in English at Employability Skills System (ESS) Literacy Level 1
•Able to read and write in at Employability Skills System (ESS) Literacy Level 1

Course Details

Duration 15 hours
Language English
Training Commitment Part Time
Total Enrolled 121 students
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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