Digital Marketing - Gaining Customer Insights with Digital Marketing Analytics (Synchronous and Asynchronous e-Learning)

You have learnt about digital marketing, how social media marketing and paid campaigns work. This module will further explore the use of digital analytics to gain actionable insights to discover your customers’ needs and wants, get a good overview of which specific social media channels or paid campaigns did your customers know about your product and services, assess the amount of time spent on your website before your customers finally “abandon” your site or purchase an item successfully. The ability to apply digital analytics will equip you with essential technique to improve your current marketing strategy, establish key performance indices (KPI) for ROI tracking and ultimately, improve your revenue.

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