Conflict Management

Training Provider: James Cook Institute Pte Ltd
Course Reference: TGS-2022014975
S$225
Original: S$450
Save S$225

About This Course

1. Identify signs, stages and causes of conflict
2. Explain roles and responsibilities of all employees to reduce conflict for better performance
3. Apply conflict resolution techniques to resolve and manage conflicts
4. Choose right resources to help resolve conflicts
5. Prepare conflict resolution report and monitor conflict resolution progress

What You'll Learn

Build consensus, maintain the best interests of the organisation and utilise knowledge of conflict management techniques to diffuse tensions and achieve resolutions effectively

Entry Requirements

WPL and WPN Level 4, having 2-3 years’ experience in the capacity of Supervisor, having certification in the required sector.

Course Details

Duration 16 hours
Language English
Training Commitment Full Time
Total Enrolled 149 students
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.

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