PWM-Retail: Product Advisory (SF - Associate) [AOP]
Training Provider: Singapore Institute Of Retail Studies (SIRS)
Course Reference: TGS-2022016018
S$81
Original: S$270
Save S$189
About This Course
This course is only for the low wage workers in the PWM-Retail Sector.
Participants will learn to stay up-to-date on product features and knowledge and advise and inform customers.
What You'll Learn
The course covers the following areas:
Classification of products
• Categories of products
• Types of products
• Different brands of products offered by the store
• Country of origins of products
• Information on competitors’ products
• Types of customers
• Types of customer requirements
• Ways to establish customers’ requirements on products
• Organisation’s promotional activities
• Organisation’s price lists of products
• Organisational procedures in relation to providing advice on products to customers
Classification of products
• Categories of products
• Types of products
• Different brands of products offered by the store
• Country of origins of products
• Information on competitors’ products
• Types of customers
• Types of customer requirements
• Ways to establish customers’ requirements on products
• Organisation’s promotional activities
• Organisation’s price lists of products
• Organisational procedures in relation to providing advice on products to customers
Entry Requirements
Must know basic English
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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