Develop and optimise work force
Training Provider: GOLDEN COMPASS SCHOOL PTE. LTD.
Course Reference: TGS-2022017722
S$445
Original: S$890
Save S$445
About This Course
Develop and optimize workforce isn’t just one thing. It’s multiple factors working together in action to support a greater outcome: more satisfied customers and more productive employees.
By taking a customer-first approach and looking at the overall business operations to develop man-power resource plan and optimise team performance. It is important to recruit the right person in the customer-centric organisation to have the knowledge to develop manpower resource plan and optimise team performance.
What You'll Learn
This course will help learners acquire the ability:
1) To develop manpower plan in line with organisation’s vision, mission, values and service op-erations plan
2) To evaluate employee’s performance and overall contribution in line with service operations plan
3) To analyse gap in current job scope and aim to enhance workforce productivity
4) To communicate manpower plan and changes to achieve service excellence
1) To develop manpower plan in line with organisation’s vision, mission, values and service op-erations plan
2) To evaluate employee’s performance and overall contribution in line with service operations plan
3) To analyse gap in current job scope and aim to enhance workforce productivity
4) To communicate manpower plan and changes to achieve service excellence
Entry Requirements
Minimum Age： 16 (Fresh Graduates are welcome)
Minimum 1 GCE O-level; OR
NITEC or Higher NITEC; OR
Mature candidates (≥ 30 years old with 8 years work experience); OR
Candidates with other qualifications will be assessed on case-by-case basis
Course Details
Back to All Courses
Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
More Courses from GOLDEN COMPASS SCHOOL PTE. LTD.
• The world is evolving and going digital, there is a need for service professionals to upgrade th...
After sales service refers to all the things an organization can do for the care of its valued custo...
F&B businesses are an integral part of Singapore’s vibrant economy. To operate an F&B business, eq...