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Business Development (Synchronous & Asynchronous e-learning)

Name: Business Development (Synchronous & Asynchronous e-learning)
Price: 410 SGD

Training Provider: SINGAPORE CHINESE CHAMBER INSTITUTE OF BUSINESS

Course Reference: TGS-2023018382

S$410

Original: S$820

Save S$410

About This Course

Upon completion of the course, the learners will be able to
• Analyse impact of market landscape and trends on new and/or existing products and offerings
• Methods to develop customer acquisition and retention programmes as subject to costs and the objectives to strengthen customer relationships
• Develop business opportunities by understanding and determining customer needs and expectations
• Establish partnership collaboration opportunities to develop and recommend strategies on organisation’s market positioning implementation plans
• Develop and implement plans with stipulated metrics to track progress and success of customer engagement in achieving programme objectives

What You'll Learn

The aim of the course is to equip the professionals, managers and executives (PMEs) who are currently working or those intending to make a career switch to the Logistics industry with in depth knowledge and skills to review existing and implement new repositioning marketing strategies in developing new business opportunities, to develop and adopt Customer Relationship Management system for customer acquisition and retention, and to develop and implement customer engagement metrics to monitor the progress to achieve the customer acquisition and retention programme objectives.

Entry Requirements

1) Age 21 years or above and have at least 2 years of work experience in supervisory or leadership position.

2) Able to speak, listen, read and write English at a proficiency level not lower than the Employability Skills WSQ Level 5 WPL (Comprehensive) and WPN.

3) Applicants must be proficient with digital devices such as personal computer and tablet and apps like internet browser, video conferencing system to attend the e-learning session and complete all online assessments independently. We conduct Learner’s Orientation before start of course. When applicants are found not ready for Syn & Asyn e-learning will be advised to attend the in-person training mode.