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Apply Emotional Competence to Manage Self at the Workplace

Name: Apply Emotional Competence to Manage Self at the Workplace
Price: 130 SGD
Rating: 4.8 (20 reviews)

Training Provider: SSA ACADEMY PTE. LTD.

Course Reference: TGS-2023018759

S$130

Original: S$260

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About This Course

The course aims to help learners recognise perspectives on diversity that can help them manage and use their emotional intelligence when interacting with others within the service environment. Consequently, the course aims for learners to know and apply the concepts of diversity and inclusion in order to be more aware of how their actions affects others as they monitor their actions in handling diversity to further hone their ability to handle these kinds of situations.

What You'll Learn

This course is about enabling learners to gain a deeper understanding of diversity and inclusiveness that would help in managing one’s emotional intelligence when interacting with other people. This course is helpful in applying the principles of diversity specifically in the service environment that will help drive business success especially by using emotional intelligence in managing oneself and interacting with others.

Entry Requirements

• Aged 21 and above;
• Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 1 year of working experience; and
• Have an English language proficiency equivalent or higher of any of the following - GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59.