Google Workspace for SMEs - Boosting Efficiency and Collaboration
About This Course
This course, Google Workspace for SMEs - Boosting Efficiency and Collaboration, is designed to empower small and medium enterprises with the tools and knowledge needed to optimize their use of Google Workspace. Participants will learn to set up Google Workspace for their organization, manage and post content on Google Drive, and maintain various Google Workspace components such as Docs, Sheets, Slides, Forms, Gmail, Calendar, Meet, and Google Sites. This course ensures that your team is proficient in using Google Workspace to enhance productivity and collaboration.
In addition, the course covers essential administrative tasks, including reporting on key metrics, managing Google Workspace add-ons, and implementing policies to improve overall efficiency. By the end of the course, participants will be capable of maintaining market offering awareness, creating engaging content, and recommending improvements to enhance the customer experience.
What You'll Learn
- implement policies on Google Workspace policies and post content on Google Drive
- maintain market offering awareness and create content on Google Workspace
- report on Google Workspace performance metrics and recommend add-ons to improve customer experience.
Course Outline:
Topic 1 Overview of Google Workspace
Setup Google Workspace for your organization
Post and update content on Google Drive
Manage web content on Google Drive
Topic 2 Google Workspace Contents and Assets
Create and Curate Google Docs, Sheets, Slides
Maintain Google Forms, Jamboard, Gmail, Calendar, Meet
Maintain Google Sites
Topic 3 Google Admin and Add-ons
Reports on key metrics of your organization
Google workspace add-ons
Improve Google Workspace
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience