Essential Digital Skills for Workplace (Classroom & Synchronous E-learning)

About This Course

Knowledge
K1 Digital terminologies
K2 Digital etiquettes
K3 Types of digital search and information collection tools
K4 Types of digital technology tools, systems and software
K5 Types of technology-enabled communication channels
K6 Organisation’s InfoComm Technology troubleshooting and Information Technology (IT) back-up processes
K7 Organisation’s IT, personal data and privacy policies
K8 Types of cyber security risks
K9 Organisation’s policies to monitor cyber security risks

Abilities
A1 Interpret instructions and actions based on digital terminologies
A2 Operate identified digital technology tools, systems and software to perform own work processes and activities
A3 Present information using identified digital technology tools, systems and software
A4 Exchange information with other stakeholders using identified technology-mediated communication channels
A5 Perform searches to source information using digital search and information collection tools
A6 Assess the credibility of information sourced using digital search and information collection tools
A7 Organise digital content to be stored and retrieved in line with organisational requirements
A8 Adhere to organisation’s personal data and privacy policies
A9 Follow organisation’s cyber security policies to identify potential risks