Certified Usability Analyst (CUA) (SF) (Synchronous e-learning)
About This Course
Module 1 - User Experience (UX) Foundations:
How good user experience design is dependent on a scientific understanding of how people function. How the key research-based models, insights, and principles in the UX field impact design. This includes aspects of human:
• Vision
• Intellect
• Memory
• Motor control
Various methods that directly apply these models, insights, and principles to design of interactive applications. Variation in users that impact design. Understand the challenges of survey design
• Individual differences
• Disability
• Cultural differences
Sources of research and insights for UX professional. How to tell if you can believe the research. Pathways to excellence in the UX profession
Module 2 -User-Centered Analysis and Conceptual Design:
• Develop a design strategy
• Create user profiles, personas and scenarios
• Develop meaningful interview questions
• Carry out effective interviews
• Understand the challenges of survey design
• Analyze task flow
• Understand and identify primary nouns
• Develop user-driven information architecture
• Engage in user-centered task/tool redesign
Module 3 – The Science and Art of Effective Web and Application Design:
• Identify, select, and implement appropriate navigation models used to build intuitive navigation structures
• Make better decisions and recommendations to improve visual design, including: layout, color, graphics and icons, and text.
• Implement effective usability-based content organization and treatment methods
• Ensure intuitive interaction through appropriate UI control selection and error and feedback design
• Increase design efficiency using Web and application standards
• Extend their UCD sphere of influence into the domains of user experience, accessibility, and cross-cultural design
Module 4 - Practical Usability Testing:
• Survey the scope of usability issues
• Know the four factors that drive your testing
• Know the appropriate test and when to use it
What You'll Learn
HFI-Certified Usability Analysts pass an examination demonstrating their mastery of the fundamental principles of user-centered design. The following HFI courses provide a solid foundation in this knowledge. This course is applicable to all sectors and contextually relevant to other sectors deploying digital channels to reach and serve their customers.
Entry Requirements
There are no prerequisites to take this course.