Unlocking Business Potential with Strategic Negotiation Tactics
About This Course
Learn to unlock business potential through effective negotiation strategies in this WSQ-accredited course. Participants will develop the ability to identify negotiation outcomes, understand the context of negotiation, and prepare detailed background information to set a strong foundation. Gain insights into negotiation styles, with considerations for social and cultural nuances, and master planning techniques to lead successful discussions.
This course also covers practical negotiation tactics, including opening offers, handling difficult personalities, and employing anchoring and framing techniques for mutual benefits. Participants will practice listening, building empathy, avoiding common pitfalls like using round numbers, and leveraging precedents for favorable outcomes. Closing offers, debriefing, and evaluating negotiation results will ensure participants leave equipped to excel in professional negotiations.
What You'll Learn
- identify negotiation outcomes, context of negotiation and prepare relevant background information for negotiation.
- apply negotiation techniques during negotiation and record negotiations for evaluation after negotiation.
Course Outline:
Topic 1: Preparation for Negotiation
• Identifying your negotiation outcomes and the importance of negotiation
• Knowing the context of negotiation and Identify roles and responsibilities
• Understanding negotiation styles with consideration on social and cultural differences
• Preparing relevant background information and plan your negotiation
Topic 2: Negotiation Tactics
• Opening offers and tactics on dealing with difficult people
• Listening and building empathy
• Anchoring and framing techniques for mutual benefits
• Applying negotiation techniques to achieve desired outcomes
• Avoiding final offer and do not use round numbers
• Considering relevant precedents in past negations
• Closing your offer and debriefing your negotiation
• Evaluate your negotiation outcomes
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience